Shipping policy

Shipping Policy
1. Shipping

KANDELAMOU ships only within Cyprus through the BOX NOW service.

The shipping cost is €4 per order.

2. Shipping Time

Orders are shipped within 2–5 business days after the order has been confirmed.

Delivery times may vary in cases of delays caused by factors beyond KANDELAMOU's control, such as delays by the delivery company or unforeseen circumstances.

3. Order Tracking

Where shipment tracking is available, the customer will receive the relevant tracking information through the contact details provided when placing the order.

4. Delivery Issues

In the event of a delay, loss, or any other issue relating to delivery, please contact us so that we can assist you and contact the delivery company where necessary.

For any questions regarding the shipping of your order, you may contact KANDELAMOU using the available contact details provided on our website.

Last updated: 19/09/2026